&lt;p&gt;Kry is Europe’s leading digital-first healthcare provider, we’re also known as Livi in the UK &amp;amp; France, and our mission is to provide great and accessible healthcare for everyone.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;With the significant increase in patients waiting longer to access care and not getting the quality they deserve despite healthcare spending being at an all-time high, we believe we can play a unique role in changing this for the better. For the past seven years, we’ve been on a journey to deliver and fix healthcare, for less and you have now the unique opportunity to take part and shape the future of Healthcare.&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;&lt;br&gt;The Role&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;We’re looking for a &lt;strong&gt;CRM Specialist&lt;/strong&gt; who is agile, curious, solution oriented and committed to detail and accuracy to join our CRM team within Marketing. We think this is a very exciting opportunity as you’re joining at a pivotal time - this role will give you the opportunity to grow your skills while getting empowered within a data-driven and creative work environment. For this role, we are looking for someone who is fluent in French and English.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The position is full time, based in either our London or Stockholm office.&lt;br&gt;&lt;br&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;What you will do&lt;/strong&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;In this role, you will play a pivotal role in executing our CRM activities across multiple markets, crafting compelling multi-channel communications using Braze, while also coordinating and supporting projects in various business areas.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Core responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Play a key role in the execution of our CRM strategy across multiple markets&lt;/li&gt;
&lt;li&gt;Plan, build and deliver multi-channel communications (emails, push notifications and in-app messages) using our CRM tool Braze&lt;/li&gt;
&lt;li&gt;Fully own our weekly newsletter, including planning and coordinating content with the copywriter and SEO team, building and launching it, monitoring performance and driving improvements&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Actively drive and support the planning and delivery of our ongoing test-and-learn strategy&lt;/li&gt;
&lt;li&gt;Be involved in and coordinate a variety of projects with different business areas&lt;/li&gt;
&lt;li&gt;Manage reports and monitor campaign performance&lt;/li&gt;
&lt;li&gt;Work with Braze and our Martech team to grow our data points within Braze, allowing us to fully leverage the tool and drive initiatives across various user touchpoints&lt;/li&gt;
&lt;li&gt;Assist in quality assurance for our CRM campaigns&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;You will also:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Challenge current ways of working to improve performance and increase efficiencies&lt;/li&gt;
&lt;li&gt;Play an active role in knowledge sharing between our markets&lt;/li&gt;
&lt;li&gt;Support the CRM Lead in monitoring tests and performance using our business intelligence tool&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;&lt;br&gt;Who you are&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;If you&#39;re passionate about driving customer engagement and leveraging CRM technology, this opportunity is tailored for you.&amp;nbsp;The ideal candidate will bring an enthusiastic &quot;can-do&quot; spirit to the team, pay close attention to details, communicate effectively, and thrive as a collaborative team player.&lt;strong&gt; &lt;/strong&gt;&amp;nbsp;&lt;br&gt;&lt;br&gt;In terms of experience we are looking for someone with:&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;2-3 years of relevant experience working in CRM, building campaigns and automations (Braze is an advantage)&lt;/li&gt;
&lt;li&gt;Good understanding of email and push marketing, crm metrics, performance management and testing&lt;/li&gt;
&lt;li&gt;Can do attitude with a high attention to detail&lt;/li&gt;
&lt;li&gt;Organised, able to multitask, meet deadlines and adapt to changing environments&lt;/li&gt;
&lt;li&gt;A passion for making marketing communications as relevant to customers as possible, communicating clearly and effectively with consistency&lt;/li&gt;
&lt;li&gt;Team player with strong communication skills&lt;/li&gt;
&lt;li&gt;Fluency in Swedish or French&lt;br&gt;&lt;br&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us and shape your future as well as ours!&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you think you’re up to the challenge, come and help us to grow, innovate and develop! A diverse workforce is an absolute necessity for anyone with a vision like ours: to provide great healthcare for everyone. Therefore we celebrate differences and are committed to creating an inclusive environment where all employees can truly belong and thrive. We offer a hybrid way of working where we aim to be at our great office at least 3 days a week to cater for a great relationship with our colleagues.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About Kry/Livi&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Kry/Livi is the European leader in digital healthcare, allowing patients to see a doctor, nurse, or psychologist online within minutes. We also combine digital with physical care, transforming how millions of patients access healthcare. Headquartered in Stockholm, we are committed to improving the world’s health through innovation, one patient at a time. In Sweden and Norway we are called Kry. In the UK and France, we operate under the name Livi.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Submissions and Questions&lt;/strong&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;Please submit your application by including your CV or LinkedIn. No submission will be accepted via email, nor when the job posting has become inactive. All applications must go via the careers site or an official Kry / Livi job post. If you have any questions regarding jobs or our recruitment process, please read our FAQ.&lt;/p&gt;

Marketing & Communications

London, United Kingdom

Global Stockholm

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CRM Specialist (French speaking)

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